Route Shipping Insurance
We are excited to offer Route Shipping Insurance on all orders with the cost starting at .98 cents for any order under $100.00 USD and then 1.5% of order value above for orders over $100.00 USD.
As of late, shipping has become unstable and Route offers protection for your order in a very user friendly way. Simply add the protection at checkout and Route will handle everything from the tracking of the package to any issues in the rare case that they arise.
Should any issue arise, here are Route's Protection Policies.
Marked As Delivered (Stolen)
● Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered
● Orders over $100 USD require a police report
● File issues for damaged items with photos of the package and item (required) and no later than15 days from when it was marked delivered.
Please be aware that Route does have time requirements for coverage so please contact them through the tracking link that you receive to have the issue resolved. You can also visit their website at https://claims.route.com/ .
If you are a frequent online shopper, many sites are adding Route protection on orders and they do offer an iOS/Android app that will allow tracking of all Route protected orders.